Our customer service team will review all of the communication from the order directly with the seller, and if they are not responding in a way we feel is adequate, we’ll step in to resolve the problem on your behalf and issue full or partial refunds where yo… To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller. If they have not responded, we contact the Seller after 24 hours, and after 48 hours without a response we escalate the message to our customer service team. We’ll send you a prepaid mailer that you can use to send the item to TCGplayer HQ. TCGplayer Seller - Important Tax Update - Duration: 2 minutes, 30 seconds. Thank you! How do I list miniature game items? Our expert team will review the card to determine if it is indeed counterfeit. Sales Summary Report Mistakes can happen and many of our sellers have over a 99.5% feedback ratio that they earned by taking care of buyers in these instances. Close. What’s New. Am I looking in the wrong place? There is a lot TCGPlayer should fix/implement. After you send a message to the Seller, TCGplayer is directly involved and monitors the message to make sure you are responded to. Browse Magic and Pokémon cards with the TCGplayer icon or showcased in the Direct by TCGplayer Spotlight. Our developers and QA testers maintain a fast, intuitive experience and create tools that empower our users. I'm not sure why it hasn't been implement yet to be honest. Version History. I want to see a picture of the card. How do I list sealed products? One way of doing it is by purchasing a very cheap card from them and messaging about the other card you want. Founded in 2006, we are the stock market of collectible card games. As a member of our Technology Team, you’ll develop solutions to improve the customer experience across channels, including our website, mobile app and seller services. Please include the associated Order Number in the subject line and any details. TCGplayer Customer Service How can we help? Version 4.1.5 - Minor fixes and improvements. There are sites for sellers who wish to have such communication such as ebay. Our customer service team will review all of the communication from the order directly with the seller, and if they are not responding in a way we feel is adequate, we’ll step in to resolve the problem on your behalf and issue full or partial refunds where your order has not arrived or is not as described. Manage your in-store and online inventory using Channel Management through your TCGplayer Seller Portal. Use the Cart Optimizer to select Direct by TCGplayer. If it is a counterfeit, we’ll work directly with the seller to resolve this issue. Ratings and Reviews See All. Thank you. 2.9 out of 5. Please refer to the Amazon.com Return Policy and Amazon.com Refund Policy or contact TCG sauna to get information about any additional policies that may apply. Whether you're new to TCGplayer, or you've been selling with us for a while, setting up your Pro account is easy. bill c2437: 12/07/2020: 5 out of 5: No comment left Contact Us. If it is a counterfeit, we’ll work directly with the seller to resolve this issue. If during the course of your communication with the seller you feel that you would like TCGplayer to be involved in resolving the issue, you can send an email to sales@tcgplayer.com. Our customer service team will review all of the communication from the order directly with the seller, and if they are not responding in a way we feel is adequate, we’ll step in to resolve the problem on your behalf and issue full or partial refunds where your order has not arrived or is not as described. If you believe a card you received on our platform may be counterfeit, you’ll need to submit a counterfeit claim to our dedicated customer service team. Please include the associated Order Number in the subject line and any details. anime series or manga. Seller TCGplayer.com hosts real-time pricing information and executes thousands of daily transactions for a multi-billion dollar industry with more than 50 million players. 4-Sellers: TCGplayer needs to … We sell and ship tens of thousands of cards daily. TCGPlayer is fine for big stores who can do quantity of sales, but it does not work for individual sellers doing tons of tiny transactions. We’ll send you a prepaid mailer that you can use to send the item to TCGplayer HQ. If you believe a card you received on our platform may be counterfeit, you’ll need to submit a counterfeit claim to our dedicated customer service team. Pokemon TCG Sword & Shield Darkness Ablaze Booster Box 36 Booster Packs A Brilliant Flame on the Darkest Day! Join Our Newsletters . If you are not happy with the seller’s response, If during the course of your communication with the seller you feel that you would like TCGplayer to be involved in resolving the issue, you can send an email to. Solbadguy ex , 11/14/2019. Contact our Customer Service Team at sales@tcgplayer.com if you have any questions or issues with your order. Discuss tactics, episodes, decks, or whatever you'd like. 491 Ratings. Press question mark to learn the rest of the keyboard shortcuts. If they have not responded after 48 hours, contact us. How do seller levels work? See all 11 articles Selling Your Items. One way of doing it is by purchasing a very cheap card from them and messaging about the other card you want. What do the different price points on TCGplayer.com mean. Submit a Request. And yet the message feature works just fine on Cardmarket. TCGplayer is a fast growing e-commerce marketplace for buyers and sellers of collectible items. Sell the big money stuff on TCGPlayer… Thanks! Prioritize Your In-Store Buyers. Sellers can now start listing sealed products for presale, with singles to be added upon release. If your order has not arrived or is not as described, If an order is late or is not exactly as described, it’s best to contact the seller first to give them a chance to make things right. Buy a Gift Card ; Redeem a Gift Card ; Sell With Us . If during the course of your communication with the seller you feel that you would like TCGplayer to be involved in resolving the issue, you can send an email to sales@tcgplayer.com. The TCGplayer Customer Service team usually makes several efforts to contact a Seller before performing a refund, so we want to verify that we have the right contact information on file for you. Posted by. At TCGplayer, you can shop knowing that you are protected from any issue where your order has not arrived or is not as described. Navigating Your Orders Tab; How do I list card singles? How can I tell what condition a card is in? Sorry, I only see 1) shop exclusively or 2) view feedback. Just visit your. Unfortunately you cannot pre-message a seller before purchasing a card on TCGPlayer. Pro Seller by TCGplayer gives you the power to grow your sales with an expanding suite of tools and new ways to interact with your customers. Contacting TCGPlayer Seller before buying an item? Shop TCGplayer Online Collectible Gaming Store, News, and Strategy for Singles & Miniatures 0. Mistakes can happen and many of our sellers have over a 99.5% feedback ratio that they earned by taking care of buyers in these instances. Item arrived fast, was well packed and exactly as described! Unfortunately you cannot pre-message a seller before purchasing a card on TCGPlayer. We’ll ensure you receive a full refund for any counterfeit cards. Create an Account Press Center After 72 hours without a response, we’ll escalate the message to our customer service team. 1. I want to buy a card but it is graded as damaged. One you're a Level 4 Marketplace seller (nice work!) The velvet night glows, burns, and blazes astoundingly bright as the Legendary Pokémon Eternatus arrives as a Pokémon V alongside Centiskorch V, Crobat V, Salamence V, and many others. $6.99 / Month You can only message them after buying. Our expert team will review the card to determine if it is indeed counterfeit. Get all the cards you ordered fast and in one package. Aug 17, 2020. Haven't reached Level 4 yet? Join Infinite. TCGplayer.com is the leading digital marketplace for collectibles, providing more opportunities than any other platform to connect customers with sellers like you. (Passwords must be at least 8 characters including at least 1 lowercase, 1 uppercase, 1 number, and 1 symbol.) Just visit your Order History to find the order, then click on the Contact Seller button to send them a message. If an order is late or is not exactly as described, it’s best to contact the seller first to give them a chance to make things right. What is TCGplayer’s Refund and Return policy? you can fill out this form and a member of our Customer Service team will get you up and running quickly. Please include the associated Order Number in the subject line and any details. Have questions or feedback for our team? IF THE SELLER DOES NOT RESPOND. We’ll ensure you receive a full refund for any counterfeit cards. to find the order, then click on the Contact Seller button to send them a message. Pro Seller Resources ; Help . 23 reviews for Tcgplayer.com, rated 1.25 stars. Online Collectible Gaming Store, News, and Strategy for Singles & Miniatures Shape TCGplayer's tools for game store owners by getting early access to beta tests. For more information on the Digimon Card Game, visit BANDAI’s official website at world.digimoncard.com. I'm not sure why it hasn't been implement yet to be honest. 491 Ratings. Start Selling on TCGplayer.com; Marketplace Seller Agreement; How do I choose my store / seller name? Use channel controls to make sure you always have the products that your local buyers need. If they have not responded after 24 hours, we contact the seller. Only hope would be to contact them right after and ask for a picture or cancellation but it’s risky, I would stay away from anything listed as damaged personally, You should be able to PM them if you click on their profile. Contact this seller Phone: 714-234-3244. Further more, we do offer protections for Sellers, just like we do for Buyers. Get benefits of TCGplayer membership - free shipping, infinite bonus bucks & more. Is there a way to contact the seller before purchasing? Card Scanning Update your inventory like never before with our Quicklist card scanning software powered by intelligent image recognition. Your Account & Ordering Provide feedback on new apps and improved designs, then grow your business with features you helped create. Press J to jump to the feed. with your order details. As players and collectors ourselves, we understand it’s essential that you receive exactly what you ordered and that all the collectibles you receive are genuine. The subreddit for players of the Yu-Gi-Oh! From there, we work directly with the seller, and if they are still not responding,  we’ll step in to resolve the problem on your behalf and issue full or partial refunds if your order has not arrived or is not as described. . Technology. Share your voice on ResellerRatings.com As for cards on tcg if they didn't already include a picture it's probably very, very damaged. RATING FEEDBACK USER DATE; 5 out of 5: No comment left: Joseph Eno: 12/10/2020: 5 out of 5: Beautiful! To open a counterfeit claim, email us right away at sales@tcgplayer.com with your order details. 158 views; 5 months ago; 32:56. How do I sell cards on TCGplayer? Set prices and quantities for your channels for both online and in-store sales. Add the cards you want to your cart. Contact us at sales@tcgplayer.com and we’ll be happy to help! Online Gaming Store for Cards, Miniatures, Singles, Packs & Booster Boxes You can't because otherwise sellers would constantly be getting messages about would you accept $X for this card all day every day, and that would be awful. Full Inventory Control. To open a counterfeit claim, email us right away at. u/Jorke550. RATING FEEDBACK USER DATE; 5 out of 5: No comment left: julius j8924: 12/09/2020: 5 out of 5: No comment left: adonnus l9529: 12/08/2020: 5 out of 5: securely … Contact Customer Support ; Help Center ; Refund and Return Policy ; Buyer Safeguard ; Gift Cards . Someone's finance article basically summed up to if it's under $10 or $12, don't move it on TCGPlayer. ... 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